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Account Denied?

Was your account denied on Virtualslay? There are a few reasons this may happen and most of them are just temporary!

Most often than not, the reason is:

1· Your account and/or catalog is simply too new or have too little products submitted for now.

If your are a new customer you will be denied access if your account is less than 6 months old and  / or your catalog has less than 50 virtual products submitted.

This is purely a security measure in place to protect our stock and ensure (within reason) that all creators that access our website have experience and a good base knowledge of IMVU, creating and the Virtual Guidelines Policy.

You are more than welcome to apply with us again when you meet this basic criteria.

[Note] This does not include those that already have an account with us and are registering an alternative account, in that case, please contact us using your main account's email so we know it's you!

2 · Oops! You did not fill out your form properly!

You need to ensure your Avatar name, catalog link, etc, is correct information and there are no typos, long filtered links, etc.

Also you cannot use the same email address for different accounts.

Your avatar name should contain no spaces or special characters and your URL should be something like this: https://www.imvu.com/shop/web_search.php?manufacturers_id=(your user ID goes here).

If this information is incorrect your submission will be deleted and you will be forced to reapply with a new form.

3 · Your whole catalog is derivable?!

Most of Virtualslay's stock has licensing that does not allow you to set our stock as derivable, doing so is against our TOS and is subject to copyright infringement reports and take-downs. If, upon review, we find that you are a creator that sets everything to derivable we might decide against approving your account simply because you pose too high a risk to breaking our licensing, even if by mistake. So we simply do not risk the hassle this kind of situation brings us, IMVU and the potential customer.

We aren't judging you, we are just avoiding future complications.

4 · This is embarrassing, but you were found to be using copyright infringing material within your catalog and/or found to have stolen assets from other creators and/or breaking licensing agreements with us or from other file-sellers.

It should not need to be said, but we will not welcome nor provide service to those who have been found to be using stolen assets or breaking copyright law. Digital asset theft is a crime. This is one of the only reasons that a creator can be permanently banned from our store.





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