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Thanks for requesting a customer account!

Your account request is being reviewed.

We will be in touch via email when this is done.
Feel free to browse our store in the meantime!

Please Read

Be patient! We only approve accounts from Monday-Friday during Central European Business hours (CET)

Due to high activity. Response may take upwards of 7 days.

We may cross-reference our approvals with other trusted file-sellers. This is a common precaution to ensure the safety of our products and good standing of our future customers. As per our privacy policy, we will not share any information with these sources other than avatar name and catalog ID (public information).

Furthermore, as a private domain, reserve the right to deny all access if you have a negative reputation for important reasons such as: Payment fraud, copyright theft, unauthorized file sharing or reselling files without permission, failure to adhere to licensing terms, etc.

DO NOT submit multiple requests for the same catalog / avatar unless you are prompted via email, this will only serve to delay your request even more.

Our website emails may be wrongfully flagged as spam/junk by your email provider, keep an eye out and remember to flag our website correspondence as "not spam" to avoid losing your emails / purchases in the future.

The account you just made is for one catalog ID, if you have multiple catalogs, please register them by repeating the sign-up process providing a different email and the details of each account... and please remember that you need to keep purchases separate for different IMVU accounts and profiles.

Ensure you have provided your avatar name and catalog url upon registration so we can correctly license your future purchases to the correct account. If you provided mistaken links or incorrect information, your account may not be approved and you will have to repeat the sign-up process.

If you think you have make a mistake during the sign-up process, please use the contact form at the bottom of our website and let us know so we may rectify it for you during the approval process.

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